What is a common problem that arises in spirit service during busy hours?

During busy hours in spirit service, overlooking customer needs or making mistakes in orders often occurs due to the fast-paced environment. When the bar or service area is crowded, staff may feel rushed and might not have as much time to engage with each patron. This can lead to miscommunication about drink orders or failing to check back with customers to see if they need anything else. The urgency to serve quickly can compromise the focus on detail, resulting in errors that negatively affect the customer experience.

While exceeding the legal limit for alcohol service is a concern, it tends to be more about training and policy adherence rather than an immediate issue in a high-volume situation. Complex cocktails may also be practical to make, but they typically don't take precedence over the need for efficiency during peak times. Running out of ice can be problematic but is often managed in advance during busy hours by ensuring enough supplies are on hand. Therefore, the most common problem identified is the potential for losing track of customer needs and the likelihood of delivering incorrect orders.